Privacy Policy
Effective Date: October 26, 2023
ООО "Stage Stars" ("we," "us," or "our") operates The Acting Academy. We are committed to protecting your privacy. This Privacy Policy describes how we collect, use, and disclose your personal information when you use our website, services, and interact with us. This policy is in accordance with the GDPR (General Data Protection Regulation) and CCPA (California Consumer Privacy Act) where applicable. We are registered as ООО "Stage Stars", ОГРН 8 34 95 683 01947, ИНН 8109539534.
Information We Collect
We collect several types of information from and about users of our services, including:
- Personal Information: This includes information that can be used to identify you, such as your name, email address, phone number, postal address, date of birth, and payment information. We collect this information when you register for an account, enroll in courses, subscribe to our newsletter, contact us, or make a purchase.
- Demographic Information: We may collect demographic information, such as your age, gender, and location, to better understand our audience and improve our services. This information is often collected in aggregate form and is not used to identify you personally.
- Usage Data: We automatically collect information about your use of our website and services, such as the pages you visit, the links you click, the videos you watch, and the searches you conduct. We also collect information about your device, such as your IP address, browser type, operating system, and device identifiers. This information is used to analyze trends, administer the website, track users' movements, and gather demographic information.
- Cookies and Similar Technologies: We use cookies, web beacons, and other similar technologies to collect information about your browsing activity. Cookies are small text files that are stored on your device when you visit a website. Web beacons are small electronic images that are embedded in web pages and emails. These technologies allow us to remember your preferences, personalize your experience, and track your usage of our website. You can control cookies through your browser settings, but disabling cookies may limit your ability to use certain features of our website. Please refer to our Cookies Policy for detailed information.
- Communications: We may retain copies of any communications you send to us, including emails, letters, and chat logs. We use this information to respond to your inquiries, provide customer support, and improve our services.
- Student Records: For enrolled students, we collect and maintain records related to your enrollment, course performance, attendance, and any other information necessary for educational purposes.
How We Use Your Information
We use the information we collect for various purposes, including:
- Providing and Improving Our Services: We use your information to provide you with the services you request, such as enrolling you in courses, providing you with access to course materials, and processing your payments. We also use your information to improve our website and services, such as by personalizing your experience, recommending relevant content, and fixing bugs.
- Communicating with You: We use your information to communicate with you about your account, your courses, and our services. We may also send you promotional emails about new courses, special offers, and other news. You can opt out of receiving promotional emails at any time by clicking the unsubscribe link in the email.
- Personalization: We analyze your data to personalize your experience on our platform. This includes recommending courses based on your past activity, displaying content relevant to your interests, and tailoring our communication to your preferences.
- Marketing and Advertising: With your consent, we may use your information to send you marketing materials, such as newsletters, brochures, and promotional offers. We may also use your information to target advertisements to you on our website and on other websites. You can withdraw your consent to marketing communications at any time.
- Legal Compliance: We may use your information to comply with applicable laws and regulations, such as responding to legal requests, preventing fraud, and protecting our rights and property.
- Research and Analytics: We may use your information for research and analytics purposes, such as studying trends, identifying areas for improvement, and developing new products and services.
- Customer Support: Your information helps us respond more effectively to your customer service requests and support needs.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:
- Encryption: We use encryption to protect your personal information when it is transmitted over the Internet.
- Access Controls: We restrict access to your personal information to authorized employees and contractors who need to know the information in order to perform their job duties.
- Security Audits: We regularly conduct security audits to identify and address potential vulnerabilities.
- Data Minimization: We only collect and retain the personal information that is necessary for the purposes described in this Privacy Policy.
- Employee Training: We provide regular training to our employees on data privacy and security practices.
While we strive to protect your personal information, no method of transmission over the Internet or method of electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your information.
Your Rights
You have certain rights regarding your personal information, including:
- Right to Access: You have the right to request access to the personal information we hold about you.
- Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
- Right to Erasure: You have the right to request that we delete your personal information.
- Right to Restriction of Processing: You have the right to request that we restrict the processing of your personal information.
- Right to Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.
- Right to Object: You have the right to object to the processing of your personal information, including processing for direct marketing purposes.
- Right to Withdraw Consent: If we are processing your personal information based on your consent, you have the right to withdraw your consent at any time.
To exercise these rights, please contact us using the contact information below. We will respond to your request within a reasonable timeframe and in accordance with applicable law. You also have the right to lodge a complaint with a supervisory authority if you believe that we have violated your privacy rights.
Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining the retention period, we consider the nature of the personal information, the purpose for which it was collected, and any applicable legal or regulatory requirements.
Third-Party Services
Our website and services may contain links to third-party websites and services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of these third parties before providing them with your personal information.
Children's Privacy
Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us using the contact information below. We will take steps to remove the information from our systems.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will post any changes on our website and will indicate the effective date of the changes. We encourage you to review this Privacy Policy periodically to stay informed about our privacy practices.
Contact Information
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
The Acting Academy
123 Main Street, Anytown, USA
Phone: (555) 123-4567
Email: info@theactingacademy.com
ООО "Stage Stars", ОГРН 8 34 95 683 01947, ИНН 4660967355